Privacy Policy

Welcome to SASPON: Behavioral Health and Wellness LLC (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our platform, Saspon Behavioral Health and Wellness.

We are committed to safeguarding your personal and health information while providing high-quality psychiatric care.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and contact details
• Health Information: Mental health history, treatment details, and related medical information you provide
• Usage Data: Device type, browser, IP address, pages visited, and time spent on our site
• Cookies & Tracking Technologies: To improve user experience and site performance

2. How We Use Your Information

We use your information to:

• Provide psychiatric and wellness services
• Personalize your care and treatment plans
• Communicate with you about appointments and updates
• Improve our services and platform
• Maintain security and prevent fraud
• Comply with legal obligations

3. Sharing of Information

We do not sell, rent, or trade your personal information to third parties.

We may share information only in the following circumstances:

• With trusted service providers who assist us in operating our business, provided they maintain the confidentiality and security of your information
• With third-party vendors and platforms necessary to provide our healthcare and telehealth-related services
• With licensed healthcare professionals involved in your care and treatment
• When required by law, regulation, court order, or other legal process

SMS Privacy Commitment:

• Mobile Opt-In data, SMS consent, and phone numbers collected for SMS communication purposes will not be shared, sold, rented, or disclosed to any third parties or affiliates for marketing purposes
• Your SMS consent information will be used solely for communications related to the services we provide

SMS Communications: If you consent to receive SMS messages from Saspon Behavioral Wellness, we may use your phone number to send messages related to our services, appointment reminders, updates, notifications, customer support, and other communications regarding your relationship with us.

4. Data Security

We implement industry-standard security measures to protect your data. However, no system is completely secure, and we cannot guarantee absolute protection.

5. Your Rights

You may have the right to:

• Access your personal data
• Request corrections or updates
• Request deletion of your information
• Withdraw consent where applicable

6. HIPAA Compliance HIPAA Compliant

As a U.S.-based behavioral health provider, we strive to comply with applicable privacy laws, including HIPAA, where applicable.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please don't hesitate to reach out to us.