Terms and Conditions

By accessing or using Saspon Behavioral Health and Wellness, you agree to the following Terms and Conditions. If you do not agree with any part of these terms, please do not use our services.

1. Description of Services Telehealth Only

SASPON: Behavioral Health and Wellness LLC provides professional psychiatric and mental health services exclusively through telehealth (virtual care) at this time.

Our services address conditions such as:

• Anxiety
• Depression
• ADHD
• PTSD
• OCD
• Bipolar disorder
• Substance use disorders

2. Medical Disclaimer

Our telehealth services are designed for non-emergency psychiatric care. Always seek emergency medical attention for life-threatening situations.

3. User Responsibilities

You agree to:

• Provide accurate and complete information
• Use the platform lawfully
• Not attempt unauthorized access or disrupt services

Failure to comply with these responsibilities may result in termination of access to our services.

4. Appointments and Services

• All services are conducted virtually (telehealth only)
• You are responsible for attending or canceling appointments appropriately
• Any applicable fees will be communicated clearly prior to service delivery

Please provide at least 24 hours' notice for appointment cancellations to avoid any applicable fees.

5. Intellectual Property

All content on this website, including text, branding, logos, graphics, and materials, is the exclusive property of SASPON: Behavioral Health and Wellness LLC and is protected by intellectual property laws.

You may not copy, reproduce, distribute, or create derivative works from any content without our express written permission.

6. Limitation of Liability

To the fullest extent permitted by law, SASPON: Behavioral Health and Wellness LLC is not liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our services, including but not limited to loss of data, loss of profits, or interruption of business.

7. Privacy and Confidentiality

We are committed to protecting your personal and health information in accordance with applicable laws and ethical standards. Please review our Privacy Policy for detailed information about how we collect, use, and protect your data.

8. Termination

We reserve the right to suspend or terminate access to our services, without prior notice, if these Terms are violated. We also reserve the right to refuse service to anyone for any reason at any time.

9. Governing Law

Any legal action or proceeding arising under these Terms shall be brought exclusively in the federal or state courts located in Passaic County, New Jersey.

10. SMS Terms & Conditions

10.1 SMS Consent Communication

Information obtained as part of the SMS consent process, including phone number (862) 346-3536, will not be shared with third parties or affiliates for marketing purposes.

10.2 Types of SMS Communications

If you have consented to receive text messages from SASPON Behavioral Health and Wellness LLC, you may receive SMS communications related to:

• Appointment reminders
• Follow-up messages
• Customer service communications
• Account notifications
• Service updates

Example Message:

10.3 Message Frequency

Message frequency may vary depending on the type of communication. Customers may receive up to five (5) SMS messages per week regarding appointments, account updates, service notifications, or customer support matters.

10.4 Potential Fees for SMS Messaging

Standard message and data rates may apply based on your mobile carrier's pricing plan. Charges may vary for domestic and international messages.

10.5 Opt-In Method

You may opt in to receive SMS communications from SASPON Behavioral Health and Wellness LLC through one or more of the following methods:

• Submitting an online form and selecting the SMS consent checkbox
• Providing verbal consent during a phone call
• Completing a paper consent form
• Requesting information through our website

10.6 Opt-Out Method

You may opt out of SMS communications at any time by replying STOP to any message received from us. You may also contact us directly to request removal from our SMS communication list.

10.7 Help and Support

For assistance, reply HELP to any SMS message.

You may also contact us directly:

• Website: www.sasponwellness.com
• Phone: (862) 346-3536
• Email: support@sasponwellness.com

If you do not wish to receive SMS messages, simply do not provide SMS consent when completing our forms.

10.8 Standard Messaging Disclosures

• Message and data rates may apply.
• Message frequency may vary.
• Reply STOP to opt out at any time.
• Reply HELP for assistance.
• For additional information, please review our Privacy Policy and these Terms & Conditions.

11. Changes to Terms

We may update these Terms at any time at our sole discretion. When we make changes, we will revise the effective date at the top of this page. Continued use of the platform after any such changes means you accept those changes.

We encourage you to review these Terms periodically to stay informed of any updates.

12. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us using the information above.